What is a Predictive Dialer

To better understand how the predictive dialer system works, we first need to understand what a predictive dialer is. A Predictive Dialing system is a computerized outbound dialing system that only connects agents to calls answered by real people, most of the time.




  VIP Dialer and VIP Easy Dialer Product Overview
 

Our VIP Dialer or VIP Easy Dialer solutions are very affordable and can fit into any marketing budjet. With VIP Dialer, you pay a flat fee for unlimited use and billing is month to month with no contracts or long term commitments. With VIP Easy Dialer, you pay as you go and only pay for the time you actually are making calls. Once you try our VIP Dialer or our VIP Easy Dialer, you will never go back to dialing manually to generate leads again. Get more results and spend less time doing it!

 Increase Talk Time: Our VIP Dialers detect the calls which are answered by people. Accordingly, it saves your agent's time of manually dialing telephone numbers making them more productive.  Listening to ringing tones, answering machines, unanswered calls, busy signals, fax machines, and disconnected lines are now a thing of the past.

 Remote Connectivity: In today's ever changing online business world, more and more people will start work from remote locations or from home. Our technology allows for the agent and supervisors to connect and make calls from anywhere in the world, using a phone and computer, or just a phone... any phone!

 Real-time Statistics: Extensive list of reporting features include: talk time, pause time, number of live calls, disposition records, time of the day in which more calls were successful in making a live contact and much more. The real-time reports display your Agent's current call activity (e.g., on a call, paused, waiting for a call, length of current call, total calls placed) and more.




            VIP Dialer Features

 There are NO connection delays when the dialer connects calls to your agents.

 Pay a flat fee per month with no set-up fees or long term contracts. 

 There is NO special software, hardware, or SqlServer install to use our system. Start calling in minutes!

 Agent Monitoring - allows administrators to listen in, in real-time to calls with only the click of a button.

 Integrated CRM - no additional fees for our simple to use CRM which includes...
- Agent note taking and full compliance with a complete log of a contact’s history
- Ability to assign contacts to other agents or closers
- Detailed statistics and reporting ensures administrators have in-depth knowledge of agent productivity.
- Global search function allows agents to quickly locate records of contacts. Search by phone, name, address and more.
- Callback reminders are easily created in one-click either with pre-defined options or cutom day and time.
- Fully customizable contact data fields. Store customized information specific to your customer's needs. 

 Advance Dial Modes
- Full Predictive Dialing uses our advanced calling algorithm based on your past abandon rate, and available agents to intelligently dial the appropriate number of lines to ensure your agents are talking longer. Administrators also have the option to override the algorithm and set a faster or slower dial rate for each campaign which is useful for lists which are costly and best dialed at a slower rate, or for instances when faster dialing is required.

- Power Dialing allows a specific agent to call sequentially down a pre-defined list utilizing multiple phone lines. This mode tends to be best for single agent dialing.

- Manual Dialing mode allows agents to leverage the CRM and an easy click-to-call interface to call a specific contact using only a single telephone line. This is the default method used for scheduled call backs.

- Inbound support was recently added, allowing for blended inbound and outbound campaigns to the same agents in the same system. Additional setup costs required.

 Click Here to submit a form for more information about our VIP Dialer or call us at (800) 884-7507 Ext 11. If you are ready to order now, click the "Order Now" button to pay for your VIP Dialer using our secure checkout. We will create your account and email the login details and instructions to you. Please allow up to 24 hours for account set-up.